---
title: Support Center
description: Welcome to our Support Center! Here, you can find answers to your technical issues, access detailed documentation, and get step-by-step solutions to common problems. Our support center and FAQs cover a wide range of topics to help you troubleshoot quickly. For personalized assistance, please submit a request via contact form, and our expert team will assist you.
---

[Skip to content](https://help.compera.no/support-center#main-content)

English

Show submenu for translations

[![](https://help.compera.no/hubfs/compera_logo_dark.svg)](https://help.compera.no/support-center)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://compera.no/contact-us/)

[Contact us](https://compera.no/contact-us/)

 How can we help you?

- There are no suggestions because the search field is empty.

### [![](https://help.compera.no/hubfs/queue-icon.png) Account & Profile Edit your profile, upgrade your plan, manage team members, view invoices, and more.](https://help.compera.no/support-center/account-profile?hsLang=en)

- [Inviting Team Members](https://help.compera.no/support-center/team-management?hsLang=en)
- [Upgrading your Plan](https://help.compera.no/support-center/selecting-or-upgrading-a-plan?hsLang=en)
- [Creating an Account on Compera](https://help.compera.no/support-center/creating-account-on-compera?hsLang=en)

[See more](https://help.compera.no/support-center/account-profile?hsLang=en)

### [![](https://help.compera.no/hubfs/user-data-icon.png) My Company Dashboard Edit your company information, view incoming data requests, access data visualizations, and many more.](https://help.compera.no/support-center/my-company-dashboard?hsLang=en)

- [Overview of the ''Company Dashboard'' section ](https://help.compera.no/support-center/what-does-the-company-dashboard-section-entail?hsLang=en)
- [Updating Company Information ](https://help.compera.no/support-center/how-to-update-information-about-your-company?hsLang=en)

[See more](https://help.compera.no/support-center/my-company-dashboard?hsLang=en)

### [![](https://help.compera.no/hubfs/area-chart-icon.png) Reporting & Objectives Create a report easily and effectively.](https://help.compera.no/support-center/reporting-objectives?hsLang=en)

- [Creating a Report](https://help.compera.no/support-center/how-to-create-a-report?hsLang=en)
- [Guide for Invited Users: How to Fill Out a Report on Our Platform](https://help.compera.no/support-center/guide-for-invited-users-how-to-fill-out-a-report-on-our-platform?hsLang=en)

[See more](https://help.compera.no/support-center/reporting-objectives?hsLang=en)

### [![](https://help.compera.no/hubfs/link-hyperlink-icon.png) My Value Chain Create supplier profile, request report, import supplier list, and more.](https://help.compera.no/support-center/my-value-chain?hsLang=en)

- [Overview of the "My Value Chain" Section](https://help.compera.no/support-center/what-does-my-value-chain-section-entail?hsLang=en)
- [Creating a Profile for a New Supplier](https://help.compera.no/support-center/how-to-create-a-profile-for-a-new-supplier?hsLang=en)

[See more](https://help.compera.no/support-center/my-value-chain?hsLang=en)

### [Sustainability Resources Guidance on sustainability reporting, including government requirements, legal regulations, and industry policies.](https://help.compera.no/support-center/sustainability-resources?hsLang=en)

- [Which emission factors are used for each reporting section?](https://help.compera.no/support-center/which-emission-factors-are-used-for-each-reporting-section?hsLang=en)
- [A Practical Guide to Setting Emission Reduction Targets](https://help.compera.no/support-center/setting-emission-reduction-targets?hsLang=en)

[See more](https://help.compera.no/support-center/sustainability-resources?hsLang=en)

### [![](https://help.compera.no/hubfs/speech-bubble-black-icon.png) FAQs View the most frequently asked questions and discover the ways to reach us for inquiries.](https://help.compera.no/support-center/faqs?hsLang=en)

- [I received another request from a different customer. Can I get my data from previously submitted report back so I can reuse it?](https://help.compera.no/support-center/i-received-another-request-can-i-get-my-data-back?hsLang=en)
- [Can I use my own emission factor or input my own total CO₂e emissions?](https://help.compera.no/support-center/can-i-use-my-own-emission-factor-or-enter-my-own-emission-number?hsLang=en)
- [Didn't find the answer to your questions?](https://help.compera.no/support-center/didnt-find-the-answer-to-your-questions?hsLang=en)

[See more](https://help.compera.no/support-center/faqs?hsLang=en)

[![](https://help.compera.no/hubfs/compera_logo_dark.svg)](http://compera.no)

Byfjordparken 15, 4007 Stavanger Norway

<https://www.linkedin.com/company/compera-sustainable-business-system/posts/?feedView=all>

Copyright © 2025