---
title: "Why is the \"Start Reporting\" button not working?"
description: Having trouble with the reporting link not working on your screen? Learn how adjusting your display scaling to 100% can quickly solve the issue.
---

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# Why is the "Start Reporting" button not working?

If you're having difficulty clicking buttons or accessing the reporting link, your display settings may be the cause.

**What is the issue?**

Screens with higher scaling (e.g., 125%) can affect how links and buttons function in your browser.

**How to fix it?**

**Method 1: Adjust Your Browser Zoom**

If you're using Chrome or Edge:

1. Click the three vertical dots in the top right corner.  
   ![user2](https://help.compera.no/hs-fs/hubfs/user2.jpg?width=334&height=104&name=user2.jpg)
2. In the dropdown menu, adjust the zoom using the - or + buttons. We recommend setting zoom to **100%** for the buttons to function properly.  
   ![user-1](https://help.compera.no/hs-fs/hubfs/user-1.jpg?width=334&height=537&name=user-1.jpg)

**Method 2: Adjust Your Screen Display Resolution**

1. Right-click on your desktop and select Display Settings.  
   ![display\_setting](https://help.compera.no/hs-fs/hubfs/display_setting.jpg?width=377&height=324&name=display_setting.jpg)
2. Scroll to the "Scale & layout" section. We recommend setting the scale to **100%** for the buttons to function properly.  
   ![display\_setting2](https://help.compera.no/hs-fs/hubfs/display_setting2.jpg?width=604&height=238&name=display_setting2.jpg)
3. Refresh the page on browser or reopen the link.

Once the change is made, the link should function correctly, allowing you to access the report.

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